Have you (or your company) tried repeatedly to hire for Role X? And failed? Do you have a revolving door situation at your company? The Situation Does…
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The problem isn't that people can't think strategically. The problem is that there are disincentives to thinking strategically. Strategy requires…
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I’m not a process freak, but I do believe teams should have their house in order. You can get by with very little process overhead. Too many teams are…
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Thought experiment: A company sets 24 ambitious goals for the year. They do not consider the org chart at all when creating the goals. The goals are…
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I was a guest on Lenny’s Podcast which was so much fun. Check out the episode! This post will explore three popular models for product teams. Sprint…
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This list has received positive feedback. It seems to have struck a nerve. Sending it to coincide with Monday morning to help folks navigate their week…
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Sunday morning musings… Team A writes a 1-pager as part of a heavyweight annual planning process. No 1-pager, no budget. Hurry! Hurry! The leadership…
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In this post I argue that the concept of an “internal customer” is flawed, and that a better distinction is “partner”. To get there I’ll draw on…
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A week in to my new role a Toast, I took some time to clarify my own principles when it comes to operations, enablement, and generally helping others…
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I frequently get asked, "how do I promote a writing culture at my company?" Here is how I responded recently. A writing culture is a reading culture and…
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Share your calendar(s), and the world will know what you (and your company) values. Where does your time go? How much time do you spend: Talking to…
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I recently shared this Tweet: Most teams jump from high level strategy/goals straight to feature ideas (w/ "success metrics") The most successful teams…
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