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These prompts are great conversation starters. Will use them, thanks John!

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I've been following all the single instances of these that you shared in the past months (years?), I was waiting for a wrap-up thingy connecting the dots, thank you so much!

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Very actionable and very helpful John, I thank you ...and you are so right, there are tens of moleskins with differing ways to approach customer and business problems kicking around my house as well

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