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May Wong (they/them)'s avatar

My main issue with all of these product tools is that they're built as monolithic platforms. You usually implement these to solve a SINGLE PROBLEM, but the only way to do something about it is to buy into the whole tool's ethos/framework/methodology.

3 enterprise clients later, this platform tool's onboarding and framework is now all over the place. Nothing makes sense for you, smaller product team, who just wanted a roadmap. You're not ready to get to insights until a year later, earliest. These tooling implementation are then only half-baked, so then the org hates it for a few years before you switch to a new one.

Why aren't these tools modular?!?!?!

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Malte's avatar

YES! I completely resonate with your thoughts on the challenges of using monolithic product tools. I've been saying this for years—modular/flexible tooling is the only way to adapt to ever-changing needs and ways of working in product organizations. In fact, all of airfocus is built around a modular architecture that allows a) each team to have its own way of working and b) to aggregate all of the teams' work to multi-product/team roadmaps and portfolios (you can read more here: [https://airfocus.com/the-airfocus-way](https://airfocus.com/the-airfocus-way/)).

Great people + principles/ways of working + tools = success 🔥

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Catherine Louis's avatar

My preference is the wall.

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Keith Klundt's avatar

That CEO / Team illustration is gold! Related (I think) I found it useful periodically to poll different stakeholders and teammates on their current estimation of likelihood/probability of a thing being valuable or getting done on time. It helps to track those bets over time. Something that the CEO was highly confident would be extremely valuable at one point in time, she may be less certain about later. Same with the team having high confidence at an early stage and then lowering their estimate at a later stage. Useful way to get a difficult conversation going about assumptions and clarity.

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Bao Thien Ngo's avatar

The graphic under "Information Asymmetries" felt like the kind of workplace dysfunction that the Dilbert comic series portrayed, during its golden years anyway.

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Noah Nelson's avatar

This was really interesting, John, thank you. I'm going to try some of this bullet journaling stuff 😉

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