5 Comments
User's avatar
Nico's avatar

This part hit me hard: The primary way to empower the team is to help reduce cognitive load, not leave all the mess up to them.

Thanks John

PS: The pictures of the HIPPO are awesome

Puppy Tsai's avatar

Insightful post yet I keep staring at all the pictures 🤣

Aaron Travis's avatar

True, sometimes we need the HiPPO to make a (wise) call. Reminds me of Plato's "Philosopher King."

Rieks Visser's avatar

Beautiful. Emphasis on the thoughtful. It almost seems required to go through a phase of analysis-paralysis and "not wanting to force anything on empowered teams", to come out at the and realize there's thoughtful boundaries, constraints and focus one can apply to be way more helpful.

Josh's avatar

Great article. Liked the contrast of authority forced on a situation in bad times being quite different to authority in good times