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Hi John, I enjoyed this week's post. I've experienced this situation myself and it's difficult to understand (or be understood) when two people don't closely work together, and have very different roles/approaches. I'd like to recommend a book which comes at the subject from a surprising angle:

Nine Lies About Work by Buckingham & Goodall (ISBN: 1633696308)

Particularly, "lies" #5 and #6: "People Need Feedback" and "People Can Reliably Rate Other People." I just recently finished the book and can't say for sure if the authors have solved a mystery, but I found their arguments compelling and make "common sense" to me. The "truths" they propose seem very practical: many practices around people, while good intentioned, are just far enough misaligned from the truth about humanity that folks' work experiences are damaged as a result. I'd be interested in your thoughts, as someone who interacts with such a broad audience on the driving forces + operational approaches of work itself.

Thanks for sharing your thoughts on work over the years...as well as your book recommendations. I particularly enjoyed "Drive" by Pink and "How to Measure Anything" by Hubbard.

-Matt P.

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