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Waqas Sheikh's avatar

The post we all need John. The inability to differentiate processes vs systems is so prevalent. And it goes both ways - legit systems often fail to launch because they’re naively perceived as “process” by folks who haven’t seen the difference.

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Paulo André's avatar

John, you absolutely nailed it with this post. This sentence especially resonated with me: "a perpetual reactivity with no incentive to improve."

From the companies you know where Team B exists (if any, haha!) what are the specific preconditions for it? Namely, is there something different in the maturity, skill set, and emotional intelligence of its senior leadership?

Lastly, like you, I spend a lot of time thinking about this. The question that haunts me is how what is almost always a bunch of extremely smart, talented and well-intentioned people ends up soulless, burnt out, disengaged. I believe a big part of it has to do with the disconnect I highlight in a recent post of mine: https://hagakure.substack.com/p/twh48-okrs-are-not-ok

I wonder what you think about that complexity-related disconnect...

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